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How To Start?

By Elizabete
12 articles

First Step

We have prepared the most important steps to prepare an online shop for a launch. 0.        Technical Support During the formation and the operation process of an online shop, some questions could arise. That is why technical support is available to all our clients during the weekdays from 9 am to 6 pm. The easiest way to connect with the technical support is through NomasVeikals admin panel by using the dark blue Support button, which can be found on all pages of the admin panel, in the lower right corner: More on other ways on how to connect with the technical support and how to submit errors, corrections or suggestions can be found in this tutorial: Technical Support My Store When connecting to the online store for the first time, navigation lane can be seen on the left side of the page. Navigation Lanes key section is My Store. There it is possible to edit the stores most important settings. 1.        General Settings To start entering information, we must proceed to My Store >> General Settings and there fill in all the information with Your company data. More about section General Settings can be found here: General Settings 2.        Design Settings To make design changes, we must go to My Store >> Design Settings and there we can start installing the stores design colours, add logos and other actions. Colours can be edited at any time when You want to make some changes. More about section Design Settings can be read here: Design Settings 3.        Information Pages To add new or edit existing information pages (About Us, Terms of Use etc.), We must go to section Information pages. More about adding information pages can be read here: Information Pages 4.        Categories Adding a new category is quite simple – We must go to Catalog >> Categories and press the [+] button in the upper right corner. More about adding categories and subcategories can be found here: How to add categories 5.        Products To add a new product, we must go to Catalog >> Products and press the [+] button in the upper right corner. More about adding and editing products can be read here: How to add products 6.        Adding payment methods To add multiple payment and settlement methods, we must go to Selling >> Payment Methods, where it is possible to add, remove and edit different payment methods. More about section Payment Methods can be read here: Payment Methods 7.        Delivery Methods To add the necessary delivery methods, we must go to section Selling >> Payment methods, where it is possible to add, remove and edit possible delivery methods. More about delivery methods and adding them can be read here: Delivery Methods 8.        Warehouse Integration With the online store platform NomasVeikals it is possible to connect not only your warehouse, but also other third-party warehouses. Your Warehouse To achieve automatic warehouse synchronization with your online store, it is possible to do integration with your warehouse accounting system. Warehouse connection is a one-time service, which costs from 800 to 1500 EUR + taxes. Questions about connecting the service should be asked to technical support. Third party warehouse / wholesalers / etc. By using our wholesaler integration tool WD Link, it is possible to do store and wholesaler XML integration with couple clicks. More on WD Link services: Wholesaler XML integration in the online store Wholesaler connecting by using WD Link: How to connect a wholesaler? Questions about service connection should be asked to technical support. Completion of the first steps To ensure You’ve done all of the necessary steps before launching an online store, We have prepared a section My Store >> First Steps. There is additional information about necessities that should be done so that the store can be prepared for an online mode launch. As well as a control list to check if everything has been done. There are two lists available: 1.        Automatic control list – it will complete automatically after performing a certain action. 2.        Manual control list – after each action it is mandatory to manually register it. To save, click the blue button in the upper right corner. The green progress bar indicates what percentage of the total information is filled in the settings.

Last updated on Aug 23, 2024

Technical Support

Contacting the technical support is possible in the most convenient way for you. During the making and the operation of an online store, questions can arise, that is why technical support is available to our clients every weekday from 9 am to 6 pm. NomasVeikals admin panel The easiest way to connect with the technical support is by using the dark blue Support button, which can be found in NomasVeikals or WDlink admin panel. It can be found on all pages of the admin panel, in the lower right corner: Here you can type in all questions relevant to you Using Telegram app Open the link Telegram technical support or: 1.        By using Telegram search, type in nomasveikals_bot. 2.        Open “NomasVeikals technical support” and you can begin the conversation. Using Whatsapp To connect with the technical support by using WhatsApp, it is necessary to visit this site: WhatsApp technical support There the following screen will open with an offer to start a chat with technical support: If you have not downloaded the app, you can do it in the window shown below or use the WhatsApp Web version. When the chat opens up, you can start communicating with the support There also is an option to save the number +371 24400030 on your mobile device and start chatting that way. Mistake, correction and suggestion application If in NomasVeikals system you notice a mistake or want to apply a new idea for functionality, you can use the button Help and then proceed by pressing “Submit an application”. It will direct you to the client portal or you can already start by visiting the portal - https://portal.ecombaltic.com/login By clicking the button Submit an application in the portal, you can complete an application form about the error or suggestion. In the portal it is also possible to request new services. Using an email Connecting with the technical support can also be done by sending an email to [email protected] However, choosing the email option over other ways can result in a longer response waiting time.

Last updated on Aug 23, 2024

DNS entries

NomasVeikals DNS settings To launch the store in LIVE mode as fast as possible, Your domain should divert NameServers aka NS records to: 1.  graham.ns.cloudflare.com 2.  ulla.ns.cloudflare.com Before doing this, contact technical support to complete any prep work and not ruin existing settings. DNS data management If you do not want our DNS management, you can indicate our server IP addresses in A, AAAA and SPF entries. In this case, at least 4-72 disruptions in domain operations should be expected, while DNS server entries completely activate. LV4 IPv4 = 95.216.245.227 IPv6 = 2a01:4f9:2b:281c::2 Entries to be specified on the domain side: A - domain.lv - 95.216.245.227 A - www.domain.lv - 95.216.245.227 AAAA - domain.lv - 2a01:4f9:2b:281c::2 AAAA - www.domain.lv - 2a01:4f9:2b:281c::2 TXT - domain.lv - "v=spf1 a mx ip4:95.216.245.227 include:sendgrid.com ~all" LV5 IPv4 = 213.239.193.113 IPv6 = 2a01:4f8:222:1c49::2 Entries to be specified on the domain side: A - domain.lv - 213.239.193.113 A - www.domain.lv - 213.239.193.113 AAAA - domain.lv - 2a01:4f8:222:1c49::2 AAAA - www.domain.lv - 2a01:4f8:222:1c49::2 TXT - domain.lv - "v=spf1 a mx ip4:213.239.193.113 include:sendgrid.com ~all" LV6 IPv4 = 135.181.140.245 IPv6 = 2a01:4f9:3a:14e1::2 Entries to be specified on the domain side: A - domain.lv - 135.181.140.245 A - www.domain.lv - 135.181.140.245 AAAA - domain.lv - 2a01:4f9:3a:14e1::2 AAAA - www.domain.lv - 2a01:4f9:3a:14e1::2 TXT - domain.lv - "v=spf1 a mx ip4:135.181.140.245 include:sendgrid.com ~all" LV7 IPv4 = 65.108.75.158 IPv6 = 2a01:4f9:6b:4ba0::2 Entries to be specified on the domain side: A - domain.lv - 65.108.75.158 A - www.domain.lv - 65.108.75.158 AAAA - domain.lv - 2a01:4f9:6b:4ba0::2 AAAA - www.domain.lv - 2a01:4f9:6b:4ba0::2 TXT - domain.lv - "v=spf1 a mx ip4:65.108.75.158 include:sendgrid.com ~all" LV8 IPv4 = 65.21.89.34 IPv6 = 2a01:4f9:3b:559d::2 Entries to be specified on the domain side: A - domain.lv - 65.21.89.34 A - www.domain.lv - 65.21.89.34 AAAA - domain.lv - 2a01:4f9:3b:559d::2 AAAA - www.domain.lv - 2a01:4f9:3b:559d::2 TXT - domain.lv - "v=spf1 a mx ip4:65.21.89.34 include:sendgrid.com ~all" LV9 IPv4 = 65.21.163.175 IPv6 = 2a01:4f9:3b:559d::2 Entries to be specified on the domain side: A - domain.lv - 65.21.163.175 A - www.domain.lv - 65.21.163.175 AAAA - domain.lv - 2a01:4f9:3071:24f0::2 AAAA - www.domain.lv - 2a01:4f9:3071:24f0::2 TXT - domain.lv - "v=spf1 a mx ip4:65.21.163.175 include:sendgrid.com ~all" Different server Contact technical support. Remember to also include SPF entries so that email services can work undisrupted.

Last updated on Dec 06, 2024

General Settings

Property, working hours etc. filling. To begin entering information, head to My Store >> General Settings and fill out all the informtion with your companys data. General Section Meta Name – It is like a short description of your store. For example, if you sell electronics, you can enter – “Electronics online store. Wide selection.” Meta tag description – Here you can enter more information about the store and its selection, or paste the same text as in Meta Title, for exapmple: “Electronics online store. We offer a wide assortment of electronics. Good prices.” Etc. You can also include the avaliable categories. The rest of the information is about your contacts, adress, properties. Store Section Here it is possible to point out the country, region, where the store is located. In addition, you can indicate here whether the product prices include VAT or not, in which curency the product is being sold, set up minimal or maximal order value, set length units or weight categories and set what is the store or cusmoter address for tax calculation. Stock Section In this section you can mark, if you want to specify the warehouse quantity, allow checkout if the product is out of stock. It is possible to choose to hide products that are not in the warehouse, as well as show the “not avaliable” warning. You can also choose the status of the products that are in stock. Terms Section In this section you will be able to indicate which informational pages are covered by the Terms and Conditions, Privacy Policy and Returns. That is – all of the chosen rules will be shown during the check out process, where the client must accept them. Analytics Section Here you can add different codes that are connected to Google analytics, Facebook pixel etc. This section can be filled out later if the codes are not avaliable from the start. Maintenance Section If you are in the midst of making technical improvements and want the customer to avoid visiting the store at that moment, you can set up Technical mode with the text of your choice. Account Section Here you can edit functions avaliable to registered users, choose costumer group, set the number of authentication attempts, choose, where to read account rules, as well as set up text for unregistered users. Affiliates Section It is possible to set up partner conditions and a specific commision fee. Orders Section In this section you can enter invoice prefix, choose, whether you want to specify the weight in the order basket, which will be shown in the conformation when ordering. Mark how many parent products you want to regenerate the parent product balances when saving, specifiy order status. What will be shown when the order status is being processed, fraud is detected, and what is the status of a completed order. Adult Content Section Adult content funcion in the admin panel lets you manage and control the content, that is made for grown ups. This type of function can be really important, if your store sells products or services with age restricitons or that are meant for adults. Other Section In this section you can find enabling or disabling of multiple functions. That being said – you can enable reviews, reward points option, wish list, comparison, etc.

Last updated on Aug 23, 2024

Recommended tasks for launching a store

Wide header One Two Three Four Five Six Mandatory information for the preparation of the e-store To speed up the launch process of an e-store, from our side we can offer to do the initial data entry and e-shop configuration. You can explore our price list in the following site: https://www.webdev.lv/cenradis/. If you want to do everything by yourself, this article will act as a guideline for what’s necessary. From your side, you must prepare the following: Informative sections: 1.        About Us 2.        Warranty (if it exists) 3.        Returns 4.        Delivery and payment information 5.        Privacy policy 6.        Distance contract 7.        Etc., the content of current section descriptions How to add information page Contact section: 1.        Phone number 2.        Email 3.        Actual and/or legal address 4.        Social media sites (if they exist) 5.        Working hours 6.        Properties Indications of where you can add the relevant information – Entering company details Store logo: SVG or PNG photo format. For better photo quality we recommend SVG vector file. Indications and information about the shop’s logo – How to add a shop logo Store icon: PNG photo format. Indications and information about the shop’s icon – How to add a shop icon Homepage banner: 1.        Information about homepage banners 2.        Information about banner sizes Activation of the required delivery method for placing the purchase and the delivery prices: 1.        To activate DPD module, you must request DPD modules API access – username and password. 2.        To activate Omniva module, it is also mandatory to request module access API data – username and password. 3.        Activisation of other methods. Indications about adding a delivery method. Essential payment methods for placing an order: If you will be using banklink/MPI or credit card payment methods, then you must request module data or API access from the bank or a service provider. Indications about available payment methods Will you be a VAT payer? To display prices with VAT, in e-store system you must enable that prices are shown with VAT: My Store >> General settings >> Store. Homepage visual layout and colours 1.        Information about editing the design colours. 2.        Information about design layout. Category tree: After setting up a shop in the system, an extensive category tree is already available. You can delete all categories or leave what you need. If a category is not on the list, it can be added from the system. Information about adding a category Adding a product: Information about adding a product We can also offer the service of adding products. In that case, from you we expect a product list with all of the necessary information in all of the necessary languages – Title, description, product code, price, the available amount, manufacturer of the product, product category, product picture. We remind that products can be imported automatically from the manufacturer or your business management systems. Be sure to ask your advisor about this option. Languages: In the e-shop system it is possible to set up 6+ languages. The availability of a language depends on the selected store plan. If necessary, a language can be turned off or on. You can do that in the section: System >> Localization >> Languages. Google analytics code, Facebook pixel code, Google Tag manager code and other analytics codes: In the e-shop system you can connect multiple analytics tools, like, Google Analytics, Google Tag Manager, etc. To connect with these tools, a piece of code provided by existing tools is being used. The relevant code entries need to be specified in the section: My store >> General settings >> analytics. Email attached to the domain: Inbox, Gmail or Microsoft: To create an email that is attached to a domain or a business email, to our clients we offer 3 solutions: 1.        Inbox.eu – Price for 1 inbox is 9,99 EUR per year. 2.        Gmail – Price for 1 inbox is around 6 EUR, when choosing the start plan. 3.        Microsoft – Price for 1 inbox is around 5,10 EUR per month. List of WD Link required suppliers with their XML links and accesses (If using the WD Link module for wholesaler integration): Suppliers can provide XML files in multiple ways, and for the technician to be able to connect it, the relevant data is needed so that the XML can be accessed or connected. Most common ways are: 1.        API key. XML file contains a specific API key issued by the supplier by individually requesting this XML from them. 2.        Approaches to the system of suppliers, where the XML file and documentation for their connection is available. 3.        FTP server with access, where the distributer keeps his XML file. To connect these types of XML files, from your side it is necessary to acquire all of the relevant information from the desired distributor and send it in to the technical support chat or email: [email protected] Warehouse integration – API access, documentation, contact person: To complete a warehouse integration, it is mandatory to prepare API access, integration system documentation and IT contact person to clarify questions to carry out the implementation of the integration.

Last updated on Aug 23, 2024