Contacting the technical support is possible in the most convenient way for you.
During the making and the operation of an online store, questions can arise, that is why technical support is available to our clients every weekday from 9 am to 6 pm.
NomasVeikals admin panel
The easiest way to connect with the technical support is by using the dark blue Support button, which can be found in NomasVeikals or WDlink admin panel.
It can be found on all pages of the admin panel, in the lower right corner:
Here you can type in all questions relevant to you
Using Telegram app
Open the link Telegram technical support or:
1. By using Telegram search, type in nomasveikals_bot.
2. Open “NomasVeikals technical support” and you can begin the conversation.
Using Whatsapp
To connect with the technical support by using WhatsApp, it is necessary to visit this site: WhatsApp technical support
There the following screen will open with an offer to start a chat with technical support:
If you have not downloaded the app, you can do it in the window shown below or use the WhatsApp Web version.
When the chat opens up, you can start communicating with the support
There also is an option to save the number +371 24400030 on your mobile device and start chatting that way.
Mistake, correction and suggestion application
If in NomasVeikals system you notice a mistake or want to apply a new idea for functionality, you can use the button Help and then proceed by pressing “Submit an application”. It will direct you to the client portal or you can already start by visiting the portal - https://portal.ecombaltic.com/login
By clicking the button Submit an application in the portal, you can complete an application form about the error or suggestion.
In the portal it is also possible to request new services.
Using an email
Connecting with the technical support can also be done by sending an email to [email protected]
However, choosing the email option over other ways can result in a longer response waiting time.