Connect WDLink to your store
1. For wholesaler connection we, primarily, recommend using WDLINK constructor, but, if it is not possible – submit it for fee connection. With the constructor, you can connect a data feed that is on the same level and from the same file.
2. If the wholesaler already is in our database, we can connect it instantly.
3. If the wholesaler is not in our database, and we connect it to you individually, then the minimum term is 3 months. It is possible to disable it, but it will remain in the bill for all 3 months. Unblocking an individual supplier adds them to the list of public wholesalers.
4. The client is responsible for communication with the supplier. If the supplier has changed the demands or structure of their system integration, client must inform WDLINK before these changes take effect. The complaint is considered filed and relevant only from the day it was filed in the SUPPORT system.
Before adding each supplier, we recommend reviewing the Public Supplier database and the price list.
Basic requirements for connecting a wholesaler
To perform the wholesaler integration, accesses and a link to the wholesaler’s product data feed are required: XML, CSV, API or a different type.
This data feed must contain the following information (obligatory marked):
Problems with manufacturers
The client must periodically check that the manufacturer is working without any issues, because we cannot look after everybody.
Manufacturers tend to change their systems, access data and other nuances, that’s why problems with suppliers can arise.
If any issues are detected, they must be reported via email or our Telegram chat with the technical support. If there is an issue with the products, you must indicate multiple product articles, so we and the supplier can better understand the problem.
Usually problems are caused by:
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Access data change, for example, passwords, username, etc.;
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The data feed structure has been changed;
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The side of the supplier system, not providing a connection that usually tends to be short-lived;
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Technical issues with your server;
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WD Link settings